Privacy Policy

Effective date: 19 January 2026

This Privacy Policy explains how Bridgent Holdings Pty Ltd (ABN 91 692 868 170) trading as CheckConnect (“we”, “us”, “our”) collects, uses, discloses and stores personal information.

1. What we collect

We may collect personal information including:

• name, business name, role/title;

• email address, phone number;

• booking details and instructions you provide;

• billing details and payment confirmations (payments are processed via third-party providers; we do not store full card details if processed externally);

• website usage information (e.g., IP address, browser/device type, pages visited, referral source) via cookies/analytics.

2. How we collect it

We collect information when you:

• contact us (email/forms);

• request a quote or make a booking;

• use our website (cookies and analytics).

3. Why we use it

We use personal information to:

• respond to enquiries and provide quotes/bookings;

• deliver the Services and provide reports/updates;

• issue invoices, process payments and manage accounts;

• improve our website and service delivery;

• comply with legal and regulatory obligations.

4. Disclosures

We may disclose personal information to:

• service providers who help run our business (e.g., hosting, email, booking tools, payment processors, analytics);

• third parties where needed to deliver the Services (e.g., venue contact details provided by you);

• authorities where required or authorised by law.

Some providers may store or process data outside Australia depending on where their servers operate. By using our services, you consent to that disclosure where required.

5. Security and retention

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. No system is completely secure, and you acknowledge that internet transmissions can carry risk.

We keep personal information only as long as needed for the purposes described above, or as required by law.

6. Access and correction

You can request access to, or correction of, personal information we hold about you by emailing customerservice@checkconnect.com.au

7. Cookies

We use cookies and similar technologies to operate the website and understand usage. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. Complaints

If you have a privacy concern or complaint, contact us at customerservice@checkconnect.com.au and we will respond within a reasonable time.

9. Updates to this policy

We may update this Privacy Policy from time to time by publishing an updated version on our website.